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Our reputation has been built on an excellent record of sincere and integrated service and technology support. We offer spare parts supply, online troubleshooting, installation, testing, training, software upgrading and maintenance, etc.
At the beginning period
We offer exclusive staff and transport service for assistance. Based on our professional sales team and industrial expertise in manufacture of corrugated case equipment, we provide you with optimal purchase plan to meet your requirements and market demand, so as to make the best use of your budget. If possible, we offer you a visit to our customers in your region, so you can benefit from seeing their production process and management system.
At the time of purchase
We offer a list of quick-wear spare parts which is the reference for parts purchase and machine maintenance. We also supply the detailed illustration for equipment installation and groundwork, ensuring the best use of your plant area. If you are new in corrugated case industry, you can send one of your employees to our company and receive free training. We also offer food and accommodation for free.
◉ Assist installation and commissioning
◉ Remote technical guidance
◉ Machine optimization support
◉ Door-to-door assistance
After purchase
We will send exclusive team to your plant for installation and training. The content of training can be adjusted in accordance with your requirements and situations. In addition, every single set of our machines is recorded. The brand, production date and model information of important components are also recorded for convenient technology service afterwards.
◉ One-year warranty for all models
◉ One-on-one technical guidance
◉ Detailed video tutorials
◉ Web-based and on-site troubleshooting services
Multi-directional services
In order to meet the various needs of our customers, we have prepared more comprehensive service options, not only to ensure that everything is responded to, but also to help you in the fastest and most convenient way. We will prepare professional online customer service and experienced local field technicians to respond to your questions.
◉ 24/7 customer service response
◉ Video remote guidance
◉ Special foreign offices
Outstanding quality and service
At Keshenglong we pride ourselves on our excellent customer service. From your first contact with Keshenglong through to maintenance on our oldest systems dating from 1988, we offer services at every stage to ensure that Keshenglong Carton Packaging Machinery Industry perform at their peak through the rigours of industrial production.
Keshenglong has become one of the manufacturers who have the most complete series of products, high quality and perfect after-sale service.
One-year warranty for the whole machine
The long warranty time comes from our confidence in the quality of our products.
Product quality standard certification
CE certification and ISO9001 and other quality management system certificates.
The power of advanced digital equipment
Our machines are equipped with top-of-the-line components to ensure unrivaled performance and longevity.
Supported by an experienced assembly team
The assembly staff has more than ten years of rich experience in production and assembly.
Browse Quality Assurance
Comprehensive function, durability and safety tests are conducted on the machines.
Comprehensive and attentive service
One-stop service including procurement analysis, installation and commissioning, and many other services
CONTACT US TODAY→
Contact from
We are committed to producing the best quality products at the most competitive prices. Therefore, we sincerely invite all interested companies to contact us for more information.
Contact us
Email: kl@szzzjhb.com
Tel: +86-20-84771416
Working hours
Monday - Sunday 9:00 AM - 18:00 PM
GET A QUOTE
Have any questions or queries about our products? Please leave us a message here and our team will get back to you promptly.
* Rest assured that your privacy is important to us, and all information provided will be handled with the utmost confidentiality.
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